ClinicCare was born from a simple observation: small Indian clinics provide excellent care, but lose patients simply because nobody followed up. We built the fix.
Indian dental clinics, physiotherapy centres, skin and cosmetic practices — they invest heavily in equipment, training, and staff. But after a patient walks out the door, there's often zero contact. No follow-up call. No "How are you feeling?" message.
The result? 40–60% of patients never return after their first visit — not because they're unhappy, but because they simply weren't reminded, checked on, or invited back.
CRM solutions exist, but they cost ₹5,000–₹20,000 per month — completely out of reach for most independent clinics. We decided to build something that actually works for them.
We chose Microsoft Foundry because it gives us world-class reasoning — DeepSeek-V3.2 grounded by Foundry IQ — at a cost small clinics can afford.
The core AI model powering ClinicCare. It reads the meaning of patient messages in context — gratitude, concern, urgency — not just keywords.
Every patient reply is classified in under 2 seconds: POSITIVE, NEGATIVE, NEUTRAL, or OPT_OUT. No waiting, no batch processing.
If the AI API is ever unavailable, a smart keyword engine kicks in automatically — ensuring 99.9% uptime for your clinic.
ClinicCare was built as part of the Microsoft Agents League Hackathon 2026 — Reasoning Agents Track. The challenge: build an AI agent that reasons, acts, and solves a real-world problem.
The result is a fully autonomous WhatsApp-based patient follow-up system that uses Microsoft AI to understand patient intent and route responses intelligently — with zero manual intervention.
Start your free 30-day trial. No credit card, no complicated setup — just more patients coming back.
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